Privacy Policy for Puff N AlcoHaul Inc.

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

Puff N AlcoHaul Inc. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services for alcohol delivery.

2. Privacy and Data Collection

2.1 Personal Information Collection: Puff N AlcoHaul Inc. collects personal information such as name, contact details, and order history to facilitate Service delivery. This includes but is not limited to your name, email address, phone number, date of birth, and government-issued identification for age verification purposes.

2.2 Location Data and GPS Tracking: Our App collects and processes location data to provide delivery services. This includes:

• Customer Location: We collect your precise location when you place an order to determine delivery availability and calculate delivery fees. This location data is used to route orders to appropriate delivery drivers.
• Driver Location Tracking: For delivery drivers using our platform, we continuously collect GPS location data during active delivery periods to enable real-time tracking, optimize delivery routes, and provide customers with live delivery updates.
• Live Tracking Feature: Customers can view real-time location of their assigned delivery driver through our live tracking feature. This requires continuous GPS data collection from the driver's device during the delivery process.
• Location Data Retention: Location data is retained for up to 90 days for customer service, dispute resolution, and service improvement purposes, after which it is automatically deleted unless required for legal compliance.

2.3 Address Storage and Management: We collect and store delivery addresses provided by customers for the following purposes:

• Order Fulfillment: Delivery addresses are essential for completing alcohol delivery orders and ensuring accurate delivery to the intended location.
• Address Book Feature: With your consent, we store frequently used addresses to streamline future ordering experiences.
• Delivery Zone Verification: Addresses are used to verify service availability in your area and comply with local alcohol delivery regulations.
• Address Data Security: All stored addresses are encrypted and protected using industry-standard security measures.

2.4 Data Sharing for Delivery Services: To facilitate alcohol delivery, we share certain information between customers and delivery drivers:

• Customer Information Shared with Drivers: Delivery address, contact phone number (for delivery coordination), and order details necessary for completion of delivery.
• Driver Information Shared with Customers: Driver's first name, vehicle information, real-time location during delivery, and estimated arrival time.
• Third-Party Delivery Partners: If we use third-party delivery services, we may share necessary order and location information with these partners solely for delivery completion.

2.5 Location Services Permissions: The App requires the following location permissions:

• Precise Location (GPS): Required for accurate delivery address detection, driver tracking, and live delivery updates.
• Background Location (Drivers Only): Delivery drivers must grant background location access to enable continuous tracking during deliveries, even when the app is not actively in use.
• Permission Management: You can manage location permissions through your device settings, though disabling location services may limit app functionality.

2.6 Data Protection and User Rights: You have the right to:

• Access your personal data and location history stored by our App
• Request correction of inaccurate personal information
• Request deletion of your personal data (subject to legal retention requirements)
• Opt-out of non-essential location data collection
• Receive a copy of your data in a portable format

2.7 Third-Party Services: The App may integrate with third-party platforms, such as payment processors, mapping services, or promotional partners. Puff N AlcoHaul Inc. is not responsible for the privacy practices or terms of these third parties. We recommend reviewing their privacy policies separately.

2.8 International Data Transfers: Your personal information, including location data, may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

2.9 Data Breach Notification: In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of discovery.

3. Mobile App Permissions and Compliance

3.1 Required Mobile Permissions: Our mobile application requires the following device permissions to function properly:

• Location Services: Essential for delivery address detection, driver tracking, and providing real-time delivery updates to customers.
• Camera Access: Used for ID verification during account registration and delivery confirmation (age verification compliance).
• Phone Access: Required for customer-driver communication during delivery coordination.
• Storage Access: Necessary for caching delivery addresses and order history for improved user experience.
• Network Access: Required for all app functionality including order placement, payment processing, and real-time tracking.

3.2 Background Location Usage (Drivers): Delivery drivers must grant background location access to enable:

• Continuous GPS tracking during active deliveries
• Real-time location sharing with customers
• Route optimization and delivery time estimates
• Safety monitoring and emergency assistance

3.3 Data Minimization: We collect only the minimum amount of location and personal data necessary to provide our delivery services. Location tracking is automatically disabled when drivers are not on active deliveries.

3.4 User Consent and Control: Users maintain control over their data and can:

• Revoke location permissions at any time through device settings
• Request deletion of stored location history
• Opt-out of non-essential data collection
• Access and download their personal data

3.5 Compliance with App Store Policies: This application complies with Google Play Store and Apple App Store policies regarding:

• Transparent disclosure of location data collection and usage
• User consent for sensitive permissions
• Data retention and deletion policies
• Age-appropriate content and age verification requirements
• Alcohol delivery regulations and compliance

3.6 Google Play Store Specific Compliance: In accordance with Google Play Store requirements for apps that collect location data:

• Prominent Disclosure: We prominently disclose location data collection in our app listing and within the app interface before requesting permissions.
• Runtime Permissions: Location permissions are requested at runtime with clear explanation of why the permission is needed.
• Limited Use: Location data is used solely for the delivery services described in this policy and is not used for advertising or other unrelated purposes.
• Secure Transmission: All location data is transmitted using encrypted connections (HTTPS/TLS).
• Data Deletion: Users can request deletion of their location data, and we provide mechanisms for data deletion within the app.
• No Sale of Data: We do not sell location data or personal information to third parties.

3.7 Children's Privacy: Our service is not intended for users under the legal drinking age. We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that we have collected personal information from someone under the legal drinking age, we will delete such information immediately.

4. Data Security and Regulatory Compliance

4.1 Data Security Measures: We implement comprehensive security measures to protect your personal and location data:

• Encryption: All data transmission uses industry-standard encryption (TLS 1.2 or higher)
• Secure Storage: Personal data is stored on secure servers with access controls and monitoring
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Employee Training: All employees with data access receive privacy and security training

4.2 Regulatory Compliance: Our data handling practices comply with applicable regulations including:

• State Privacy Laws: Compliance with state-specific privacy regulations where we operate
• Alcohol Delivery Regulations: Adherence to local and state alcohol delivery and age verification laws
• Mobile App Regulations: Compliance with mobile platform policies and data protection requirements

4.3 Contact for Privacy Concerns: For questions about your privacy, data collection, or to exercise your data rights, contact us at:

• Email: privacy@alcohaulbsw.com
• Response Time: We will respond to privacy requests within 30 days
• Data Subject Requests: Submit requests for data access, correction, or deletion through our app or via email

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.